Shipping policy
At Grafthide, we want to ensure that you have a smooth and worry-free experience when purchasing our products.
Processing Time
Orders are processed and prepared for shipment within 1–3 business days.
Shipping Time
Our estimated delivery time is 5–8 business days.
Please note that this is an estimate and may vary depending on your location and potential carrier or customs delays.
Tracking Information
Once your order has been shipped, you will receive an email containing a tracking link for your shipment.
This allows you to easily track your order and see the expected delivery date.
Shipping Costs
| Shipping Destination | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| United Kingdom | 6–11 Business Days | $0 (Free Shipping) |
All shipping times are estimates and may vary depending on the carrier and destination.
Returns
If you are not satisfied with your order, please contact us within 30 days of receiving your order at:
We will provide you with further instructions regarding the return process.
Please note:
-
Return shipping costs are the responsibility of the customer.
-
Unclaimed packages that are returned to us will not be reshipped free of charge.
-
Refunds are not available for unclaimed packages.
Important Information
We are not responsible for delays, loss, or damage that occurs during transit.
We recommend that you inspect your order within 24 hours of delivery and contact us immediately if any issues arise.
Contact
If you have any additional questions regarding our Shipping Policy, please contact us at:
📧 Email: info@grafthide.com
We hope you have a pleasant shopping experience with Grafthide and that this Shipping Policy provides clarity and confidence in your purchase decision.